Privacy Policy

Shore Visa, operated by Dorottya Csanadi (Licensed Immigration Adviser, Licence No. 201002540), is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020 and its 13 Information Privacy Principles (IPPs).

This policy explains how we collect, use, store, and protect your personal information when you use our website or engage our immigration advisory services.

Information We Collect

We may collect the following types of personal information:

• Personal details: Name, email address, phone number, date of birth, nationality, and immigration status
• Visa-related information: Qualifications, work experience, English language proficiency, relationship details, and other information relevant to your visa application
• Technical information: IP address, browser type, and pages visited (when analytics are implemented)

How we collect your information: We collect personal information directly from you through email correspondence, phone calls, and in-person or online consultations. We will always tell you why we are collecting your information at the time of collection.

Purpose of Collection

In accordance with Information Privacy Principles 1 to 4, we collect your personal information for the following purposes:

• To provide immigration advisory services and assess your visa eligibility
• To prepare, lodge, and manage visa applications on your behalf
• To communicate with you about your enquiries and the progress of your case
• To comply with record-keeping requirements set by the Immigration Advisers Authority (IAA)
• To meet our legal and regulatory obligations

We will not use your personal information for marketing purposes without your explicit consent. We only collect information that is necessary for the purposes stated above.

Storage and Security

In accordance with Information Privacy Principle 5, we take reasonable steps to protect your personal information from loss, unauthorised access, use, modification, or disclosure:

• Personal information is stored securely using industry-standard encryption and access controls
• Access to your information is restricted to Dorottya Csanadi and any authorised staff directly involved in your case
• We retain your data only as long as necessary for the purpose it was collected, or as required by law and IAA regulations
• We regularly review stored information to ensure it remains relevant and necessary

Use and Disclosure

In accordance with Information Privacy Principles 6 to 11, your personal information is used only for the purpose for which it was collected. We will not share your information with third parties except in the following circumstances:

• Immigration New Zealand (INZ): For the purpose of lodging and managing visa applications, with your knowledge and consent
• Immigration Advisers Authority (IAA): If required for regulatory or complaint-handling purposes
• As required by New Zealand law: Where we are legally obligated to disclose information

We will not transfer your personal information to an overseas recipient without first informing you and ensuring appropriate protections are in place, in accordance with Information Privacy Principle 12.

Your Rights

Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:

• Right to access: You may request a copy of the personal information we hold about you (IPP 6)
• Right to correction: You may request that we correct any inaccurate or incomplete information (IPP 7)
• Right to request deletion: You may ask us to delete your personal information, subject to any legal or regulatory retention requirements

To make a request, please contact us by email or in writing at the address below. We will respond to your request within 20 working days, as required by the Privacy Act 2020.

Unique Identifiers

In accordance with Information Privacy Principles 12 and 13, we will not assign you a unique identifier unless it is necessary for the efficient operation of our services. We will not require you to disclose any unique identifier assigned to you by another agency unless it is one of the purposes for which that identifier was assigned, or for a purpose directly related to one of those purposes.

Cookies and Analytics

Our website may use essential cookies required for basic site functionality. Details regarding analytics tracking and additional cookies will be finalised and disclosed in a future update to this policy.

When analytics are implemented, we will update this section to explain what data is collected, how it is used, and how you can opt out.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact and Complaints

If you have any questions about this privacy policy or wish to exercise your rights regarding your personal information, please contact us:

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the Office of the Privacy Commissioner: